SaaS Development Agency

What Makes a SaaS Development Agency Different

A SaaS development agency is not a general software consultancy. The decisions required to build subscription software well (how to structure multi-tenancy, how to wire billing from day one, how to design an onboarding flow that activates users before the trial expires) are specific to the SaaS model. Getting them right requires building SaaS before, not just building software.

At Webward, we have shipped nine SaaS products: StatementPro, SettleBooks, PermitMetric, PostBooks, RecitalDash, Testy, TinyPM, Abner, and Payloader. All nine have paying customers. We built them without outside funding, which means every architectural decision we made had to hold up under real usage without the option of throwing engineering headcount at problems later.

That experience is the foundation of our client work.

What We Build

SaaS MVPs. The first production version of your product, scoped to test your core hypothesis with real paying customers. We scope MVPs narrowly: every feature that is not necessary to deliver the core value is cut until you have validation that the core value is real.

Full SaaS platforms. Products that have validated their MVP and need to expand: multi-tenant architecture, team accounts, role-based permissions, integrations, advanced billing, and the other features that turn a validated MVP into a scalable business.

Marketplace and multi-sided platforms. Products with multiple distinct user types who interact with each other through the platform. These have specific architectural requirements around data isolation, payment routing, and moderation that we have built before.

SaaS rebuilds. Products that were built quickly, validated successfully, and now need to be rebuilt on a maintainable foundation before the technical debt becomes a ceiling on growth. We scope and execute these without breaking the live product.

The SaaS Development Process

Discovery. A paid two-to-four week engagement before any code is written. Output: a scope document, architecture recommendation, and a fixed-price bid. For SaaS products specifically, discovery is where we align on data model, billing structure, multi-tenancy approach, and the go-to-market timing that determines what has to be in v1 and what can wait.

Locked scope, fixed price. We do not bill by the hour. Every build engagement has a defined scope and a fixed price established before development starts. Changes to scope after kickoff require a formal change order.

Weekly demos. Every week you see the real product, not a status report. This is how you catch scope drift, UI problems, and integration issues in week three instead of week twelve.

Full handover. Your repository, your infrastructure, your data. We hand over everything at production launch: code, documentation, deployment runbooks, and a 30-day support period while your team gets up to speed.

SaaS-Specific Technical Defaults

Building SaaS requires decisions that are not part of general web development:

Billing from day one. Stripe subscriptions, trial management, upgrade and downgrade flows, and failed payment handling are not features to add after launch. They are part of the core architecture. We wire billing in from the start so you are collecting revenue from your first user.

Multi-tenancy. Most SaaS products serve multiple organizations with isolated data. The multi-tenancy architecture you choose in week one determines what is possible at 10,000 customers. We choose the right pattern for your product and build it correctly from the start.

Authentication and permissions. User accounts, organization accounts, role-based access, SSO for enterprise buyers, and audit logging. These are not optional in SaaS and not something to bolt on later.

Deployment and monitoring. Production infrastructure on Railway, Render, or AWS, with logging, error tracking, and uptime monitoring in place before launch. You need to know when your product breaks before your customers tell you.

Pricing

Discovery engagements are typically $5,000–$15,000 and credited toward the full build. All prices are fixed after discovery, not estimates.

If you want to talk through your product, get in touch or get a free estimate.